Refund Policy

This Refund Policy outlines the rules and conditions related to refunds for services, software, and products provided by Harikrupa Infotech ("we", "our", "us"). By availing our services, you agree to this policy.

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1. General Refund Policy

Harikrupa Infotech primarily offers digital services and software-based solutions. Due to the nature of digital work, all payments are generally non-refundable once the service has been initiated.

Refunds, if any, are subject to the conditions mentioned below.

2. Non-Refundable Services

• Services that are started, delivered, deployed, activated, or accessed
• Applications or software used for any duration
• Time-based or subscription services once started
• Partially completed projects
• Delays caused due to client-side dependencies
• Change of mind, business closure, or internal decisions

Usage logs, access records, deployment history, or service timelines may be used as proof of service usage.

3. Eligible Refund Scenarios

• Project not started due to internal reasons
• Duplicate or excess payment made by mistake
• Written refund agreement between both parties

4. Partial Refunds

• Partially completed projects
• Delivered milestone-based work
• Used or activated services

Any exception must be approved in writing by Harikrupa Infotech.

5. Cancellation Policy

• Cancellation requests must be submitted in writing
• Cancellation does not guarantee a refund
• Completed work will be chargeable

6. Refund Processing Time

• Approved refunds are processed within 7–10 business days
• Original payment method will be used where possible
• Gateway or transaction charges may be deducted

7. Dispute Resolution

Refund-related disputes must be raised within 7 days of service delivery or issue occurrence.

8. Policy Abuse Prevention

Refunds may be refused in cases of fraud, misuse of services, or violation of Terms & Conditions.

9. Policy Updates

This Refund Policy may be updated at any time and will be effective immediately upon posting.

10. Contact Information

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By making a payment or using our services, you confirm that you have read, understood, and agreed to this Refund Policy.